Privacy Policy

AeonPlay is a Content Communication Service through an Application, which allows the user to access content provided by the application via Internet. This privacy policy governs the use and access of the AeonPlay service and the consumption, authorisation, collection, transfer, processing, storage, disclosure and other uses as described in this privacy policy. The AeonPlay privacy policy is designed to protect AeonPlay users and to ensure that their information is safe and secure. "Information" in this privacy policy, means and includes "photos", "files", "videos", "audios" and "data" of any kind, from or to first and third party services, shared or received by the user. AeonPlay services can be accessed through various Internet Networks.


The AeonPlay service is the amalgamation of various third party services accessible through one and the same user interface, delivering Entertainment, Education, Healthcare, Shopping and other similar services along with AeonPlay own content and services. By subscribing to AeonPlay Service, the customer is deemed to have subscribed to all the third party services, depending upon the package or bundle of free or paid services chosen by the user. Similarly, by accepting to this policy, the user is deemed to have accepted the privacy policies of all individual services subscribed through the pack or bundle of free or paid services chosen by the user.

Collecting information

1. Information you provide

On registration, we collect personal information, such as the name of the user, phone number, email address, Aadhar details and home and business addresses etc. The user may ask AeonPlay to import his/her contacts by giving access to third party services including the user's email account services or Aadhar identification service or any such service available in public domain from time-to-time. AeonPlay may send an invitation, when the user intends to invite other persons to join AeonPlay services. Our servers may also intercept personal information including the email address of the invitees, when the user shares files with the invitees or vice-versa. AeonPlay may collect such data and information and may use it for its intended purposes.

2. Files

We may collect and store the files, which the user may upload, download, or access with the AeonPlay service.

3. Analytics

We may collect some information, ourselves or using third party services, using logging and cookies, such as IP address, and such information is collected for the purpose of enabling various services, monitoring and administration and increasing the performance of AeonPlay server activities.

4. Log Data

Our servers automatically detect information from the user device, its software, and user activities which may include the user's Internet Protocol ("IP") address, browser type, the web page history search information, search information carried on for our website, identification numbers associated with the user devices, user's mobile carrier, date and time stamps associated with user's transactions, user's system configuration information, user's metadata and meta tags concerning the user's files, and other interactions with the service.

Use of information

1. Personal Information

We may collect personal information from the user in the course of use of the service, solely to contact or to identify the user and such personal information is, and may be used for:

i. Enhancing the quality of the services

ii. Administration

iii. Continuing the use of the service

iv. Provide or offer software updates and product announcements

2. Retaining of data

We will retain the user information only for, as long as, the user account is active or as long as the same is needed to provide our services. The data remains on our servers for a short period of time and during this period, we ensure that the data is completely safe with us. We may also retain the user information for complying with any rules and regulations in force from time to time. However, such files, which are held in common with other users, are not deleted from the AeonPlay servers.

3. Geo-Location Information

AeonPlay server may collect geo location information and IP addresses of the user and AeonPlay may use such information to improve its services and to comply with legal requirements.

Data Protection

We employ highest standards of data protection and our servers are malware and hacking protected. However, we cannot guarantee the absolute security of the AeonPlay database, nor does AeonPlay undertake any guarantee of the security of information during transmission over the Internet. We caution our users that any information posted by the user in an open forum will be viewed by the public and hence AeonPlay cannot guarantee the protection of any such user information posted in an open forum.

1. Third-Party Applications

When the user logs on in to the AeonPlay Application Service, third party applications or services, such as BHIM / UPI, or any such service could be tagged along for making sure to provide users with designate / announced promotional sops and benefits. AeonPlay may share user information with/from such third party applications. However, our privacy policy does not cover for any risk or injury pursuant to the disclosure of information to any such third party, while using AeonPlay service applications or getting access to such third party websites / services through AeonPlay.

2. Employee Monitoring and Compliances

The user information and data is stored directly on our servers; AeonPlay employees are not allowed to access the same. However, AeonPlay may disclose user information collected from the user to comply with any laws and regulations in force.

3. Pornography

We follow a zero tolerance policy towards pornographic and sexually explicit content, harassment, adult content, threatening, verbal abuse and/or other forms of crime or criminal activities.

4. Parental guidance and supervision

We value the importance of parental guidance and supervision for any child below 16(sixteen) years of age, before sharing any information on / through AeonPlay Service. AeonPlay will not be responsible for any loss or injury caused due to the lack of parental supervision.

5. Third Party Advertisements

AeonPlay or third-party advertisers may serve ads to provide advertisements about their goods and services, which might interest the user.

5.1 Fraudulent offers

We caution our users while sharing of information and consuming advertised services from any advertisers. AeonPlay does not cover for any risk or loss or injury pursuant to using such advertised service / product, etc.

5.2 Intellectual Property

We respect copyrights, trademarks, patents and other intellectual property rights of others. Before sharing any information, we request our user to ensure that they have the right to do so. On receiving any intimation regarding the violation of such rights from any third party or the authorities, AeonPlay reserves the right to delete such infringing files /information, without any prior notice to the user.

AeonPlay is a completely discretionary service. Users are advised to consume it with complete discretion only if they feel it safe. AeonPlay will not entertain any disputes pursuant to any risk or loss pursuant to usage of the same.


AeonPlay have established agreement with specific telecom operators to deliver specific benefits, schemes and promotions to end users. AeonPlay therefore seeks the users to allow them to find out their telecom operators, so that the users can be reached with benefits corresponding to specific telecom operators.